Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bangashforever99@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bangashforever99@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bangashstore91@gmail.com.

Shipping Policy

Order Processing

All orders are processed and shipped within 1 to 3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Estimated Delivery Times

To bring you the best variety and prices, we ship our products directly from our global partners.

Standard Delivery: 7 to 15 business days.

Note: While we strive to meet these timeframes, occasional delays due to customs or high-volume postal periods may happen. We appreciate your patience!

Returns & Refunds

30-Day Return Window

Your satisfaction is our priority at Khan Collection. If you are not completely happy with your purchase, you may request a return within 30 days of receiving your item.

Conditions for Returns

Items must be unused, unwashed, and in their original packaging.

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

Damaged or Incorrect Items

If your item arrives defective or we sent the wrong product, please contact us right away with a photo of the item. We will quickly arrange a full refund or a free replacement.

Order Cancellations

If you need to cancel or modify your order, please contact us within 12 hours of placing it.

Once an order has been processed and shipped by our warehouse, we can no longer cancel it, but you can initiate a return once it arrives.

Have questions about your order or tracking status? We are here to help.

Reach out to our team at [bangashforever99@gmail.com], and we will get back to you within 24 hours.